> support status
Securing your data. Supporting your team.
The quality of support provided by our team is of paramount importance — and we really mean that. We put this page together so you could see all of our support metrics in real-time, ensuring transparency across the board.
> TFR
Time to First Response.
?
90 day average
> FCR
First Contact Resolution rate.
?
90 day average
> CSAT
Customer Satisfaction Score.
?
90 day average
